Software QA - Manual Mobile Tester (On-site)

Description About the company Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in Japan in 1994, Side has grown to become a global force in the video games industry, with over 40 studios in 15 countries worldwide and offices across North America, Europe, South America, and Asia. Our industry-leading services include codev, art production, localization, audio production, quality assurance, localization QA, player support, community management, and datasets. For more information, visit www.side.inc About the role Side is looking for a Software QA - Manual Mobile Tester to test mobile apps and ensure top quality. You’ll write and run test cases, find and track bugs, and check how apps work with hardware and firmware. The role involves testing on iOS, Android, and web, using tools like Splunk, and working with Wi-Fi, BLE, and protocols like MQTT. You'll also support the QA process in a CI/CD environment. Key Responsibilities: Develop, document, and maintain functional test cases and other QA artifacts, including test data, data validations, and automated scripts. Collaborate with development and product teams to understand product changes and design effective test strategies. Execute manual (white-box and black-box) and exploratory tests, ensuring comprehensive functional coverage. Identify, thoroughly document, report, and track bugs through resolution. Perform thorough regression testing after bug fixes. Monitor and analyze system logs, crash logs, and backend traces (e.g., Splunk) to investigate issues. Liaise with internal teams to understand system requirements and ensure quality deliverables. Flash firmware onto embedded devices and validate firmware versions as part of the QA process. Verify and test interactions between embedded firmware, hardware, and client applications (iOS, Android, Web). Set up and validate connectivity using Wi-Fi, BLE, or Ethernet technologies. Test and debug device-to-client communication using protocols such as MQTT, HTTP, RTSP, among others. Stay up-to-date with emerging tools, frameworks, and QA strategies. Support CI/CD practices by integrating QA processes into the development pipeline. Requirements Minimum 3 years of testing experience working with crash logs, system logs and backend traces. Understanding of how embedded firmware interacts with hardware and client applications (iOS, Android, Web). Experience with flashing firmware and validating firmware versions on devices. Working knowledge of Wi-Fi, BLE, or Ethernet setups. Familiarity with communication protocols (MQTT, HTTP, RTSP, etc.) used between firmware and client. Candidate must reside within Portugal with legal right to live and work in Portugal. What we offer: You will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest game clients, titles, projects, and tech in the world. Attractive remuneration, holidays, regular team competitions with great prizes; and inclusion into an extensive social calendar. Our environments thrive with collaborative teamwork with people from all around the world, different nationalities, and languages. A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the wellbeing of our employees and have a dedicated employee wellbeing program. We empower our people and offer regular progression opportunities to ensure our employees flourish. Learn as you work and be part of something real that changes the face of gaming - forever. Working with a global multi-lingual workforce with superb training and promotion and progression opportunities. ALL APPLICATION MUST BE SENT IN ENGLISH For more career opportunities, visit our career page: www.side.inc/careers